cancel booking

customers can not cancel booking to get there money back even if they book my rate plan "flexible 1 day minimum stay 3 days". When they book my rate plan "flexible 1 day for 7 days and more" they can cancel booking flexible 1 day like it should be.


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M Adamopoulou 2 years ago

Hi Thilo!


Maybe there is some problem in your Policies...it’s better if you contact directly BDC...your local support office should be able to assist you.


Wish you well.