In general if you contact BdC support whether last minute of not to cancel, they will likely relocate the guest and then send you an invoice for the cost of it.
To avoid that deal with the guest directly and try find them somewhere to stay yourself.
You can cancel it yourself via the details page, but if its too close to the check in date then you will have not choice but to contact BdC Support to deal with it.
After I was robbed by a Booking.com guest in my own home, I introduced a basic security check (comparing the name and address given with the free online
Hello!
Its better to contact BDC directly to support you since this is only a Partner Community.
Hi Camilo
FYI
In general if you contact BdC support whether last minute of not to cancel, they will likely relocate the guest and then send you an invoice for the cost of it.
To avoid that deal with the guest directly and try find them somewhere to stay yourself.
You can cancel it yourself via the details page, but if its too close to the check in date then you will have not choice but to contact BdC Support to deal with it.
Kind Regards