cancel a reservation

Hi, i need help. I dont know how to cancel a reservation. 

BrookAve 1 year ago


whats the scenario ?


  1. reservation details page has Request Cancel button
  2. option 1 is typically for guest failed to prepay deposit or payment
  3. option 2 is waive all cancel fees and notfiy guest to confirm first then system marks it as cancelled
  4. urgent need- phone partner support



 no one here but us leprechauns,  contact partner support.


  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method # 4 Public Phone List 


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