Cancel reservation by Guests

Hi. I need to cxk reservation booked by Guests as I will not be able to be here. How can I do it?

Sharonpowney 2 years ago

Extranet
Reservations
Reservations Details Page
Right Pane, Request To Cancel
Choose option 2, submit
Wait for guest to receive email with action to confirm

You have posted this on the partner forum so we cannot do this for you. If need be contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.

https://partner.booking.com/en-us/help/where-you-can-reach-us

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