Cancel reservation by Guests

Hi. I need to cxk reservation booked by Guests as I will not be able to be here. How can I do it? 

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Sharonpowney 3 years ago
  • Extranet
  • Reservations
  • Reservations Details Page
  • Right Pane, Request To Cancel
  • Choose option 2, submit
  • Wait for guest to receive email with action to confirm

You have posted this on the partner forum so we cannot do this for you.  If need be contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.