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cancellation of 2 reservations

Hello to all,

we have overbookings in two apartments, from 03.08. till 07.08. in apartment 1 and apartment 2. I sent request for cancellation, please support.


Thank you in advance.

graziano ianniello 1 year ago

Hi, you could try to contact Booking by phone.

best regards Graziano

Profile picture for user b
BrookAve 1 year ago

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

graziano ianniello 1 year ago

You should find out on Booking website, it depends by county. Bye

Ismini Karali 1 year ago

You can go to messages-Compose new message

Daniela Lucic 1 year ago

Thank you. Already did inform the customwr about overbooking, and he cancelled

Profile picture for user Jarratt - Account Advisor j
Jarratt - Acco… 1 year ago

Hi Daniella, 


For future and for awareness, you can contact the support team directly via the Inbox tab in the extranet. Choose messages and then compose a message. 


There is also a published list of support numbers per country which you can bookmark on the partner hub here. 


Kind regards,