I need to cancel a reservation for August 2023 for my property  how do I do it

BrookAve 1 year ago



  • open details page
  • scrol to message at bottom, send generic message to guest to announce intent, no essays, nor longwinded excuses, just stick to the request.
    • mention they will need to click confirm on the next system message
    • may be offer to change dates first
  • click request cancellation
  • click option 2
    • wait for guest
  • if guest does not reply nor action the confirmation, talk to partner support after 3 days


 no one here but us leprechauns , contact partner support.


  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 


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