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Cancellation after change of dates possible?

I read the directions on what to do in case of a date change. Question: if the cut off days and the whole cancellation policy stay the same would that mean that after a date change the guest can cancel right away in case of a flexible cancellation policy?

If so, why should an owner agree to a date change if requested close to the arrival date?


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BrookAve 3 years ago

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


 

Hi 

 

Interesting, but I would say no as the original booking policy should apply.

Maybe give BdC Support a call to confirm, see guide below

 

 

 


 

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Heike Kühne 3 years ago

So if I have a flexible 30-day policy and the guest asks me 29 days before arrival for a date change he will not receive a new free to cancel period up to 30 days before his new arrival date?

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BrookAve 3 years ago

Hi, best to give them a call to confirm