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Cancellation in last minute
Hello
How should i act when someone cancellation the reservation one day before arrival.
The apartment polices are that they can cancel for free only 7 dats before arrival, so if they cancell later they will be charged the total amount of the reservation.
how can i get the money?
No , no money if they did not prepay
Im a new member on booking so i dont have the opsion to pay with card, guest can pay on cash im my apartments.
but the policy i have chosen is that way
booking should take care of this, they have to follow the rules they set.