You have posted this on the partner forum and it has been here for quite a few days so looking like nobody here can answer this specific question.
You should contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
this booking number was for a stay on 5/18 for 1 night for 2 rooms, there is some type of payment error, that very well could be on the hotel's part, I needed
You have posted this on the partner forum and it has been here for quite a few days so looking like nobody here can answer this specific question.
You should contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us