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1
Anna Zoeftig

Cancellation policies

I have had a few cancellations recently via booking.com, I am wondering if others have better cancellation policies(?) as I feel that people just book knowing that they can then cancel and it doesn’t really cost them much. I have 3 other booking systems and these do not get cancellations.Any advice on this?

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11
BrookAve 2 years ago

 

Hi Anna,

 

Unfortunately if there is no prepayment , they just can.

 

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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