There has been many cancellation. My property is very small with only 11 Suites and I find people are holding the space for a long period and cancelling almost on the day of arrival which disavantage possible firm bookings. I would like to see that a small fee is taken for all bookings that cancels irrespective of when they book and when they cancel.
For example a minimum fee of NZ$40
Please advise on your thoughts