Cancellation policy

Dear booking.com Team,

we Hermitage Vital Resort IDs:

3710881 Hermitage Apartments

1141199 Hermitage Vital Hotel

We do have dynamic rates and only 1 rate code for the dynamic rates but we do have different cancellation policies on our standard rates:

01.01.2023 till 30.06.2023 and from 16.08.2023 till 31.12.2023 3 days prior arrival free of charge which is now on all bookings and

01.07.2023 till 15.08.2023 14 days prior arrival I would like to ask you if you can change these policies for our standard rates.

for the year 2024 we also need the special conditions of 14 days prior arrival from 01.07.2024 till 15.08.2024.


Thank you very much for your help and if you need any further information please do not hesitate to contact us.

Best regards


Hotel Manager