I have a potential guest who has booked a couple of dates in August which I guess he will cancel nearer the time, for the one that suits. I've emailed him a couple of times and he hasn't replied as the dates include just one night over the August Bank Holiday which I should have a minimum three night stay policy in place but for some reason he seems to have slipped through. Obviously this will be a prime booking time and I'm not sure how he has managed to book just one night. I can't seem to find a way of cancelling.
Do I just need to suck it up and wait and see what happens, learning a lesson for next year?