j
2
Cancelling
I have a potential guest who has booked a couple of dates in August which I guess he will cancel nearer the time, for the one that suits. I've emailed him a couple of times and he hasn't replied as the dates include just one night over the August Bank Holiday which I should have a minimum three night stay policy in place but for some reason he seems to have slipped through. Obviously this will be a prime booking time and I'm not sure how he has managed to book just one night. I can't seem to find a way of cancelling.
Do I just need to suck it up and wait and see what happens, learning a lesson for next year?
Hi Janet,
Go ahead and cancel them as they are not the minimum 3 nights. Dont wait.
To do this message or phone Partner Support , explain the situation and have them also review your setup to make sure the min 3 night is correctly set in the Rate plan and or adhoc dates in the calendar
How & Why Add your Listing to your Partner Community Profile
Simply report to BdC Partner Support , see below 3 methods.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us
Thank you so much..,. really appreciate your help.