Cancelling automatic booking

I had my preferences set to automatic booking off and minimum number of nights and the system has changed these settings.

I now have a 1 night booking for 6 in peak season that I need to cancel.


Profile picture for user greenharborpatong.outlook.com f
Fluff (new account) 1 year ago

Not quite clear on your question.

BDC is automatic booking only.

If you want a minimum stay on certain times of year you must set this up in the calendar of your Extranet. It may be that the setting did not save when you thought it had. Always recheck your settings by refreshing the Extranet page and looking again. Then, check yet again on the front-end i.e. same as a customer searching, to be sure the required setting is truly in place.