Welcome to the Partner Community ; addressing only partners and community team.
Open your Extranet Calendar, in List view.
Expand the left column for rate plans and promotions.
Now review the extended fields rows across by day/date etc to find the true status of that room type for those dates.
Its generally one of 3 things
Open /Close status is closed
Inventory count is 0
a promotion or extended field such as min length of stay for differs to the point of preventing search results showing a room type being available with a count if at least 1 available.
Kind Regards
PS: your partner profile is missing your property listing link, please add it
this booking number was for a stay on 5/18 for 1 night for 2 rooms, there is some type of payment error, that very well could be on the hotel's part, I needed
Hi Marti Antonio
Its generally one of 3 things
Kind Regards
PS: your partner profile is missing your property listing link, please add it
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods