g
1
Gianna Lazari
seeking advice

Change of mobile

I’ve changed my phone number, I have updated my account but when i go to pay my invoice it asks me to verify through sms and is still my old phone number. How do i fix this? I need to pay my invoice soon

b
11
BrookAve 9 months ago

 

  • adding a new user does not replace the registered main contact number.

    • 1. Click on the ‘Account’ icon in the extranet, then select ‘Contacts’.

      2. Select ‘Edit’ to change any of the existing details.

      3. Remember to click ‘Save’ at the bottom of the page.

    • verify id methods

 

 

report it to partner support

 

 

 no one here but us leprechauns , contact partner support. 

 

Click on my name for more guides

 

VAT number enter as CC1234567L  Where CC is country code

 

C1

 

 

C2

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