change room type for guest

how to change room type for guest so he dont need to cancle existing reservation and make new also I have small additional fee for this, yes I could do that when guest come but I feell better if everything is set properly so there is no any miunderstanding and I have everything properly because maybe he come and chnage his mind again. 

in other platfrom it was easy just same like chnage reservation dates you could chnage room but in booking is not easy. Also is it ok accept cash for this upgrade? Its not against booking.com policy?

BrookAve 1 year ago


thats internal for you to do, is the simple  answer and solution.

and of course communicate with guest, and agree the difference to pay on arrival.


contact partner support via 3 methods below

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox