changing the date of a reservation

Hello, I need to change the dates of an existing reservation following a request from the guest. It's just a shift by one day with no change to the length of stay. For some reason, I cannot perform it through the "Change reservation dates" module, the requested day is not showing up despite the availability for that day. 

Any idea how to perform?

BrookAve 2 years ago




Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox