b
1
B&B [Su'ro]
tips

changing a room after reservation

Hi

I received a booking and want to upgrade the room for this guest.
I can only upgrade the room in my channel manager but the room stays still booked on the original booked room on the calender of Booking.com.
How can I put the other room again available on Booking.com?

Thanks for your help.

Kris

b
11
BrookAve 2 years ago

 

 

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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