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Check the location

I want to know where the location confirmation button is through the video.


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Dimitar Z. 3 months ago

Hi there, could it be that you are not eligible for this verification method? Take a look at this article. If you have a banner on the Extranet that asks you to verify your location, and you click on Confirm location, but there is no option to upload a video, perhaps this is simply not available. If you have more questions, perhaps you should contact customer service. 

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Mohammad Salameh 3 months ago

I tried to communicate with help, but I did not find a solution to the problem. In Jordan, we do not have a location confirmation service via mail, so I searched for other methods, and it did not work. I am currently standing at the location confirmation step, noting that I have the location confirmed on Google Maps.

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Dimitar Z. 3 months ago

I see what you mean. Are there any other alternative verification methods available on the page that you are looking at, or only the option with the letter?

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Dimitar Z. 3 months ago

In that case, if you have been waiting several weeks, try to reach out to customer service one more time. Perhaps they can provide a different solution.

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Dimitar Z. 3 months ago

No worries, I am sorry that you're facing so many difficulties with this verification. I hope customer service will be able to help you. Good luck!