I wolud like to ask why city tax is included in the price of accommodation, because before it wasnt. In policy, must be extra payment for city tax. It is 1€ per person/day. Please, if you can fix and add it in our Policy. Our ID is ***
Also, you must fix your contact. Its not professional and fair for your partner who calling from international. A lot of money we spend on calls, and we never get answer any your assitent. Always you close the call. We can hear only automat. Its not fair. For exp, last night I had problem with guest about tax, and called you 10 times, but I coundt reach anyone.
I hope you will consider my objection because I am sure that your other partners also have the same remark as I do.