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1

City tax

Dear,

I wolud like to ask why city tax is included in the price of accommodation, because before it wasnt. In policy, must be extra payment for city tax. It is 1€ per person/day. Please, if you can fix and add it in our Policy. Our ID is ***

Also, you must fix your contact. Its not professional and fair for your partner who calling from international. A lot of money we spend on calls, and we never get answer any your assitent. Always you close the call. We can hear only automat. Its not fair. For exp, last night I had problem with guest about tax, and called you 10 times, but I coundt reach anyone.

I hope you will consider my objection because I am sure that your other partners also have the same remark as I do.

Kind regards,

Ivana


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11
BrookAve 2 years ago

 

report it via 3 options below

 


Never post action requests here, nothing will happen



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

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  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox