Closed / Not Bookable status

Hi There,

I've just posted my apartment for the bookings, but it seems to be closed for the reservation even though the calendar is available until the 30th of July 2020.

Could anyone possibly advise how I can fix it? Is there any leg time between creating the account and making the property available online?

Kindest regards,


Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 3 years ago

Have you had your validation code through?  when you go into the calendar are dates showing in Green?

You have posted this on the partner forum so we cannot help any further.  Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 


Justyna Niksa 3 years ago

Thank you Sharon for your prompt response and tips. 

It seems like the ad is active for the reservation now. There must have been some leg time on applying the changes.

It's handy to find out how to contact Booking.com support team via Extranet.

A new learning for the future.