"Contact Us"

I have been going in circles trying to send an email to get help with a specific issue.  I keep coming to an option for "Contact Us", and I'm suddenly entering my username and password again.

I am a partner needing assistance with a specific guest reservation.  How can I send a message to get that help?


BrookAve 2 years ago



Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.



 Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Kind Regards


PS : finish your profile by adding listing link

How -To : How & Why Add your Listing to your Partner Community Profile | Booking.com for Partners

Profile picture for user jimmyhotel.juba.gmail.com j
jimmy hotel juba 7 months ago

I had listed my Jimmy Hotel, Juba (South Sudan) before 15 days back. unfortunately my hotel is showing under reviewed. please help me to get my hotel live on your booking channel.

Altaf Hussain 1 year ago

Dear Sir/Madam

Greetings of the day!

sir for last couple of month i have created new account on your prestige company as a partner since now i have not been provided a chance to deal with your precious guest.



Sami Venier 1 month ago

How do I get account information switched over to me.  The previous persons account has been disabled. I need to have access to the existing listing for the hotel.