Contacting booking dot com when having a problem
BDC have changed my log in password (without my permission) and have re-sent link to an expired email (despite me changing it months ago) ..I am simply unable to contact them because either I am 'talking' to a robot or I need a pin to access further...to get to speak to a human being.
I had a new booking last night but of course can not access my platform! I have even had to create a fictitious one to TRY and get them to contact me...Ive tried every number going, but can not get past the robot as i do not hav a PIN!
This is taking up so much of my time and my frustration levels are maxed out. I will be leaving once ive honoured bookings ..IF I CAN ACCESS them...as this is just disgraceful
Even accessing the LIVE CHAT....need a pin and at my wits end now
Any help please?
Thank you
You next action is to use the contact guide below , as you claim to be unable to logon to the Extranet to get to the private partner support number, just phone the nearest location on the public main line list instead.
Reminder Partner Support will never see this.
Posting account or action requests here will result in nothing.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us
Kind Regards
many thanks for this...the problem is I cannot get into the inbox as I cant get past the old email info....
Its so frustrating but thank you for your time
use the link to the public contact phone lines, above
*** public main lines via Where you can reach us