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COVID-19 2020 reviews
We would like to request help with removing the Covid-19 reviews received this year which were all negative and in which guests took a racist view towards owners who tried to uphold French guidance with the virus rules.
You have posted this on the partner forum so we cannot help with this. But I will say that booking.com do not seem to remove reviews.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
So sorry that your guests left you negative reviews...
Maybe if you contact BDC directly they can find a solution for you.
Wish you all the best.