Customer Service - where is it?
We have been suspended for non-payment of a commission invoice - not true
They said "We wrote to you recently about payment being overdue on your account. Unfortunately we still haven’t received your payment or heard from you about this" - not true we have responsed to and initiated calls, intranet messages,reported failed card payments, reported customer for non payment (lastminute.com) for several weeks. Clearly Customer service has no ability to respond and the automated systems have kicked in. Who can i email in authority who can actually read up whats been going on and resolve the situation?
no such thing , that is for guersts.
we have partner support
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
*** public main lines via Where you can reach us