According to booking.com, so far the damage deposit I can collect is only made by cash and returned as cash. I consider this as a ridiculous policy since I will not be always available to greet guests and most of all not available to meet them when they leave. So in my opinion this should be fixed asap.
But my concern is that I sent messages to the people that booked with me to give them the opportunity to pay this deposit using other means like bank transfer or paypal. Did I do something wrong by this? I already had 2 cancellations after I notified the clients about the damage deposit. I need some clarification on this.