Date modifications

The program seem to not allow me to reduce a December stay by two days.  It says that I am not allowed to change rates and length of stay.  The guest could also not do it from their side?  How do I proceed please.


Profile picture for user miguelgonzalezcruz.icloud.com m
Miguel 3 years ago

What do you mean? Do you want to change an existing reservation? If so, the guest should be the one who does the change.

Depends on the cancellation policy also.




Profile picture for user jamesbonello.gmail.com j
jaybeegee 3 years ago

If you have a cancellation policy in place which allows the guest to cancel a booking without charge, I think that the easiest option is for the guest to cancel the booking and rebook.