The days of October 2021 booked by Booking customers don't appear as "occupied" in my Calendar whilst this correctly happens for all other months. Can you suggest me a fix?

Hi Luciana,

Are you listing on more than one OTA ?

If yes stop or sign up for a 3rd party channel manager service 

syncbnb; cloudsbeds; beds24 etc.

As for the existing and 2nd double booking, off that 2nd guest alternative dates, and direct booking special offer.

Cancel the booking  using the Request Cancel feature.

Always remember that you must manage the availability calendar and your responsibility t o ensure it is correct at all times.

Having said that if there is enough proof that it was a system glitch , report it to Partner Support

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

8.  

   *** public main lines via Where you can reach us  

9. How & Why Add your Listing to your Partner Community Profile

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