Once a listing is created it needs to be used. You can edit the listing as much as you like. If you need assistance with editing the existing listing..
Please reach out to the Partner Services team directly if you want someone to help you with your specific listing. You can compose a message or give them a call via your extranet under Inbox > Booking.com messages. From here you will either see a ‘Contact Us’ button or ‘See Contact Options’ then under contact us select the relevant topic > Other > then click ‘See all contact Options > Message or Call.
Kindly note that your extranet is the best place to seek help as your inquiry will go to a specific department depending on the topic you choose when you send a message.
If you cannot get into your extranet you may find your local phone number here.
this booking number was for a stay on 5/18 for 1 night for 2 rooms, there is some type of payment error, that very well could be on the hotel's part, I needed
Please advice the step, found some step in internet but not working
Hi Choon Wai Yap,
Once a listing is created it needs to be used. You can edit the listing as much as you like. If you need assistance with editing the existing listing..
Please reach out to the Partner Services team directly if you want someone to help you with your specific listing. You can compose a message or give them a call via your extranet under Inbox > Booking.com messages. From here you will either see a ‘Contact Us’ button or ‘See Contact Options’ then under contact us select the relevant topic > Other > then click ‘See all contact Options > Message or Call.
Kindly note that your extranet is the best place to seek help as your inquiry will go to a specific department depending on the topic you choose when you send a message.
If you cannot get into your extranet you may find your local phone number here.
https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us
Kind regards,
C.Chin