Description of guesthouse and cleaning fee

Hello, it seems our guesthouse has had 2 bedrooms written into the description and it is only 1 bedroom with a sofa bed in the loungeroom.  I don't know how to change this.

I would also like to change my cleaning fee, how do I do this please.

Kind regards Julie Wayne

BrookAve 3 years ago


Hi Julie


As I cannot see your - View My Listing Link in your profile I cannot check to see where it is.


All you can do is use Property Menu - View MY Desc, and use the submit feature to request alteration.


Or first review the Room Type(s) setup, more than one means 2 bedrooms.


Under Property - Policies : Look for Additional Fees , set Per Stay cleaning fee.



Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

Julie Wayne 3 years ago

Thank you Brooke, much appreciated, Julie