Disappointed by a guest

Good afternoon, is there a way I can make a complaint on a guest who had just recently checked out?  They have made a mess to the house which would involve repairs and costs of course, and I believe that the deposit is not enough to cover for the repairs.  Is there any policy with booking.com for us hosts that protects us?  Thank you 

BrookAve 1 year ago


Reservation details page >> report guest




 no one here but us leprechauns , contact partner support.


Remember this Partner Hub is not a direct line to any support team.

So never post action requests here, nothing will come of it.

Always message or phone Partner Support directly instead.


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