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Disappointed by a guest

Good afternoon, is there a way I can make a complaint on a guest who had just recently checked out?  They have made a mess to the house which would involve repairs and costs of course, and I believe that the deposit is not enough to cover for the repairs.  Is there any policy with booking.com for us hosts that protects us?  Thank you 


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11
BrookAve 1 year ago

 

Reservation details page >> report guest

 

 

 



 no one here but us leprechauns , contact partner support.

 

Remember this Partner Hub is not a direct line to any support team.

So never post action requests here, nothing will come of it.

Always message or phone Partner Support directly instead.


 

Click on my name for more guides


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Method #4 Public Phone List 

 

 

 

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