Why doesn't Booking.com send an e mail immediately that a guest sends a message?
A guest sent a message at 6pm last night, but Booking.com doesn't send a message me until 8am the next morning.
On Airbnb, the moment that a guest sends a message, I immediately get from Airbnb (i) a text (ii) a notification and (iii) an e mail. There is no way I can miss any message, and thus I can deal with guests' issues immediately.
I just can't understand why Booking.com can't do this too,