EARLY DEPARTURE OF INHOUSE GUEST

Good morning,

we have a guest that arrived yesterday and needs to leave 2 days earlier.

He has paid with a virtual card.

We intent not to charge cancellation fees, only the nights he stayed.

Please advise.

b

11

BrookAve 1 year ago

then only charge the nights he stayed, duh
then after and only after inform BdC of the partial refund.

no one here but us leprechauns , contact partner support.

Remember this Partner Hub is not a direct line to any support team.
So never post action requests here, nothing will come of it.
Always message or phone Partner Support directly instead. Method #4 Public Phone List

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