Great to have you onboard with us! Throughout COVID, we have seen guests opt for more flexible policies with a higher awareness of property cleanliness. Flexible policies will work well to give guests peace of mind when booking, especially if countries go back into lockdown. You can also update your cleaning measures through Health & Safety under the Property tab.
If you have also reduced rates during this time, it may work well to actually show guests the discount they may be receiving rather than just updating your rates through your calendar. You can maintain rate and apply promotions on specific periods to highlight the difference in rate. Let us know how you go!
this booking number was for a stay on 5/18 for 1 night for 2 rooms, there is some type of payment error, that very well could be on the hotel's part, I needed
lets start the conversation on unity in the community of hospitality.
What is your plan for promoting business whilst coming out of covid life?
One of the items we try to emphasize on is the fact that we do extra due diligence on cleanings between reservations.
Hi Michael Fitzpatrick,
Great to have you onboard with us! Throughout COVID, we have seen guests opt for more flexible policies with a higher awareness of property cleanliness. Flexible policies will work well to give guests peace of mind when booking, especially if countries go back into lockdown. You can also update your cleaning measures through Health & Safety under the Property tab.
If you have also reduced rates during this time, it may work well to actually show guests the discount they may be receiving rather than just updating your rates through your calendar. You can maintain rate and apply promotions on specific periods to highlight the difference in rate. Let us know how you go!
Kind regards,
Shirley E.