Extra person turning up

An additional person turned up to stay in one of our lodges- as we have an inclusive price here which includes use of the kayaks, an full animal encounter, firewood etc then we set our prices on a 4 person basis so if an additional person comes then they are charged separately. The guests lied and said they were only 4 not 5 so how do i get booking.com to charge for the additional guest as on the booking.com form it says 4 people only

BrookAve 1 year ago


  • you cant if the listing is based on a whole unit /room 
  • other than ask them directly for it



 no one here but us leprechauns,  contact partner support.


  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method # 4 Public Phone List 


Click on my name for more guides