r
1
extranet login
Hello
I have a problem to log in to my extranet account. I have done all the suggested ways to log in but with no success. No message or phone call arrives to my phone number. Also I'm using a new device and pulse app needs to authorize it but also for this procedure no text message or phone call arrives at my phone.
How can I solve this problem? or has anybody a phone number of booking? Thank you.
Hi Rezarta
This sounds alot like you are not using the same phone number on the mobile as when you registered the Extranet Account.
Always setup the new device on pulse first for before changing anything else
Sounds like you next need to call support via one of the general public numbers for them to confirm your ID and update the mobile number so a SMS verify code can be sent
Reminder you cannot post actions requests or any action request on here.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us
hi did you get a phone number i have a similar problem please