extranet login


I have a problem to log in to my extranet account. I have done all the  suggested ways to log in but with no success. No message or phone call arrives to my phone number. Also I'm using a new device and pulse app needs to  authorize it but also for this procedure no text message or phone call arrives at my phone.

 How can I solve this problem? or has anybody a phone number of booking? 
Thank you. 

BrookAve 3 years ago


Hi Rezarta 


This sounds alot like you are not using the same phone number on the mobile as when you registered the Extranet Account.


Always setup the new device on pulse first for before changing anything else


Sounds like you next need  to  call support via one of the general public numbers for them to confirm your ID and update the mobile number so a SMS verify code can be sent




Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox

mike Wiggins 1 year ago

hi did you  get a phone number i have a similar problem please