Fake Identity and Verification

I recently had a booking and the communication was all above board. When it came to checking out, the guest had not even attempted to pack and I was forced to help her. She was clearly a sex worker and nothing like what the stay had been communicated as. On investigation, her identity was 99% fraudulent. 

How do other hosts ensure that guests are not using fake identities? 

BrookAve 1 year ago


block them by asking for payment  /deposit  , partial or full in New Reservation template with a timelimt before you will click Request Cancel then option 1.


that will put a stop to that nonsense.


 no one here but us leprechauns , contact partner support.


Remember this Partner Hub is not a direct line to any support team.

So never post action requests here, nothing will come of it.

Always message or phone Partner Support directly instead.

Method #4 Public Phone List 


Click on my name for more guides