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Get number of reviews from API distribution-xml.booking.com

Hello,

We are developers for a booking partner. On its website, it uses the booking API to obtain data from the hotels that are displayed.

Specifically, through the following url we can obtain the review_score or price_min but it does not return the number_of_reviews data:
https://distribution-xml.booking.com/2.1/hotels?hotel_ids=10004&extras=…

According to the documentation if you should give this field:
https://developers.booking.com/api/technical.html#!/Static/hotels

What could be the problem?

If this channel is not correct, can you tell us where we should contact booking?

Thank you

All the best