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Graide Retreat does not appear in search on booking
Hi,
First, when i search for accommodation in the area, my property, Graide Retreat Lodge, does not appear in the listing nor shown on the map.
The availability is ok.
To check your setup Open Rates & Availability, Calendar - use List view. Dates should be in Green if available. If not look at if Open/Closed, rooms available, Rates set. You can use a Bulk edit to update if needed.
If needed contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Hi Diana and welcome to the Partner Community.
Please share your property link so partners can help you...
Make sure your rooms are not in status 0.
Wish you all the best.