Profile picture for user noehlbaum.gmail.com a
1

Guest messaging system - attachments

Hello!

Can we attach a PDF document when we message a guest. At the moment we can only attach a picture file.

This is helpful, as I've created a property brochure which I sent out to every guest before their arrival. At the moment I'm doing it via Email, but it means having to copy & paste their email address and when they receive it the email is full of unnecessary text.

Doing it via the standard message window inside the Extranet would be a lot easier!

Many thanks for your kind attention!

Regards,

Adrian


Profile picture for user commercial.tradeunipoint.com l
8
Leandri Klopper 4 years ago

Hi Adrian,

I think that is a brilliant idea!

Make sure to suggest it directly to Booking.com using the Send feedback button way down at the bottom of the screen on any page via your Extranet. 

Hope they hear us :-)

m
1
Melanie Edwards 4 years ago

Fabulous idea!! 

I too will suggest this via the 'send feedback' button!! ??

p
1
Paul Ackroyd 6 months ago

I take it this request was just completely ignored,

4 years later and we still can’t attach PDFS to messages.

t
1
Tina Baggaley 6 months ago

Its crazy isnt it! Why are Booking.com not improving this as I like to send a guidebook but cant do it with Booking only Airbnb.

a
6
Andrea 6 months ago

It's ridiculous really. No PDFs, no links. 

Do they even read feedback?