Guest misconduct. Are the guests told?
Hi guys we had guests stay on 31st they were to stay last night too but left yesterday morning. We had to report them for misconduct as they smoked and were excessively loud and left the room in a very bad state with blood andud on sheets. We reported them yesterday and opted to not follow up incident. However I received a call from them which I missed at midnight. I am worried now they are still in the area and feel nervous they will return possibly angry. I am just asking would booking. Com have shown them my report. I have no problem with it but being a truthful report - my husband took pictures--but they were quite intoxicated so maybe they didn't realise the extend.
No of course bdc will not show the report especially if you opted not to follow up on the incident. Easy for me to say but I would probably call the guests instead of waiting in sort of fear - they are the bad ones not you!
To submit a misconduct report:
What action does booking.com take when there is misconduct?