guest reviews and no show status
Hello Dear Reader of this message. First of all, we hope that you are doing great. Secondly, my name is Ardit Dyla and we opened a hotel in Gjakova, Kosovo, on 12th of November 2020 and we didn't have informations about the option ''No Show'' in extranet, and the client with the name ''** ***'', left a review of 3.0, even though she never came at the hotel. Unfortunately, we didn't put the option ''no show'' and the client left us a review 3.0, even though she never came at the hotel. Our question is simple: Can we remove this reviews, since the client never came at the hotel? Thank you for your help in advance. Kind regards, Kindly, Ardit DYLA Representative of Director Department Director of ARDIT DYLA HOTELS ***
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