n
1
guest threatening
my guest threaten and curse me for collecting deposit after they check in. is there anything i can do? thank you
my guest threaten and curse me for collecting deposit after they check in. is there anything i can do? thank you
Depends on why they felt the need
Was the deposit listed on the booking?
How high is it compared to the booking cost as a %?
Is the cost unreasonable?
If all is reasonable then just wait for checkout day and return it
Sorry I miss out something. They threaten to leave a bad review as well because I collect the deposit right after they check in and they feel this is not humanity and say I am uncivilised
Let them you can then simply reply to it and tell the truth.
Also answer the questions above
Provide link to your property too.
In my opinion, deposits should not be taken at this critical time.
So yes I agree with them.