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Guest wants to change dates and stay more nights.

Hi Booking partners,

My guest want to change the reservation dates and add one more night.
The extranet seem to accept changes only for same length of stay.

What is the solution? change the dates for an identical length of stay and ask the guest to make a second reservation to add one more night?


Thanks a lot for your help.

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Fluff (new account) 1 year ago

.....change dates on extranet for equal length stay, ask the guests to pay balance of extra night(s) on arrival directly to you.