A guest who cancelled called me to rebook

A guest who cancelled called me to rebook. I sent her a message asking her to rebook through you. I also advised her that the nightly rate has increased because I recently installed an AC unit. At the time,of accepting her request I did agree she can book through me but u have reconsidered. Please advise.

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Sharonpowney 3 years ago

You have posted this on the partner forum and we are not able to help with a specific booking.  Contact the booking.com help team using Inbox icon on Extranet.