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Guests contact showing invalid number
I cannot contact guest, in their booking detail showing that number cannot call.
I cannot contact guest, in their booking detail showing that number cannot call.
Hi Cy
If it is a future booking and you already enabled in Policy page , feature = Guest must provide phone number
Then you should see an option to reveal their phone number on the reservation details page.
However if it is a guest who has departed, and it has been more than 7 days, then you will not be able to make direct contact.
You might be able to phone BdC support and ask them to make contact on your behalf.
Kind Regards.