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hie can I cancel a booking for personal reason

Hello!

 

I have a reservation in August and for personal reason I want to cancel that and my guest don't understand this.

 

What can I do to cancel this reservation?

 

Thanks


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BrookAve 1 year ago

 

  • You dont need to share reason  with them 
  • You just said you have no choice but to cancel or offer change of dates - be creative
  • If they dont want to change dates, maybe you can offer them alternative accomodation with nearby accomodation ?
  • again be creative 
  • worst case just click on Request Cancel then option 1, then contact Partner support to expedite it.
  • But be prepared for the possibility that you will receive a relocation invoice.

 

 



 no one here but us leprechauns , contact partner support.

 

  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 

 

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