High cancellation rate this year
Hi fellow Booking.com owners of Holiday accommodation.
I am experiencing a significant level of cancellations this year v. Previous years especially on booking.com compared to other sites. Demand is strong, so cancellations practically always get another booking. I’m just trying to scale this issue, which is causing me excessive work as I am constantly managing my calendars & accounting documents to keep them up to date.
I’m in my 10th year of hosting holiday guests, so I thought I’d experienced all the trends, seasonal shifts, diverse guest behaviour & pandemic shutdowns, which go with ownership. I’m presuming the high cancellation rate is due to guests cost of living expense concerns. Are other owners seeing the same issues & or do I have a specific issue with my properties.