I have noticed lately that your website represents our hotel with a three-star classification. However, our hotel (Landhotel Heuvelzicht) does not possess any stars. Therefore, I would kindly ask you to remove this star classification on Bookings.com with immediate effect.
I would be most grateful if you would look into this matter as soon as possible.
Thanking you in advance.
Note that is not a hotel star rating as not all istings are hotels, it is just a BdC Property rating.
PS; this is partner forum not direct support team , they will never take any such action.
You are so so fast !
As far as I understand you are referring to new quality score...
Maybe the following link helps you.
An idea to crank up your stars would be to specialize in a certain area like being family/child focused, sports - facility focussed or food orientated. Just as example.
By standing out from the crowd you will soon gain more stars.
Alle beetjes helpen .